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Mobile App

The Eventene Mobile App is the central surface for participants who interact with Programs over time — recurring members, returning attendees, or anyone who wants to access multiple Events from one place.

Get the app

The Eventene Mobile App is available for iOS and Android. Install it from the App Store or Google Play, then sign in.

Sign in

Signing in starts with your email address, and in most cases you only do it once on a phone.

Start with your email

Enter the email address your organizer uses for you. The screen says We'll use your email address to find events available to you, and that is what happens next: Eventene looks for events that address can reach.

If it finds some, you move on. If it doesn't, you stay where you are and see:

We couldn't find any events currently available to this email. Try another email address.

That usually means one of three things:

  • You have more than one address, and the organizer used a different one. Try the other.
  • The event finished a while ago. Past events drop off after a while.
  • The organizer hasn't added you yet. Ask them which address they have for you.

Prove the address is yours

Once your events are found, Eventene needs to know the address really is yours. You have two ways:

  • Enter your password, if you have one.
  • Tap "Email me a verification code". A 6-digit code arrives by email and you type it on the screen you're already on. No leaving the app and coming back through a link.

There's also Reset password if you have one and can't remember it, and Use a different email if you realise you typed the wrong address.

Codes are short-lived, and the email tells you how long yours lasts. If it doesn't turn up, check spam first: Verify Your Email Address has the full list of things to try.

If you've never had an account

You don't need to create one. Ask for the code and enter it. That's the whole setup: Eventene recognises you from the Event you were added to, and nothing asks you to pick a password or fill in a form.

Signing in with Apple, Google, Microsoft or Facebook

These buttons are on the first screen, and they're a shortcut: instead of typing your address, you pick an account you already have and it supplies the address for you. When it matches an address with Events, you go straight in, with no second step.

The catch is that it has to be the address your organizer uses. Personal and work addresses are easy to mix up. If the account you pick has no Events, you stay on the first screen and can pick another account or type an address instead. You won't end up signed in to an empty Events list.

Apple only appears on iPhone and iPad.

The app remembers you

After you sign in, the app keeps you signed in. Close it, open it tomorrow or next month, and your Events are there. A verification code expiring doesn't change that: the code is used once, at the moment you sign in.

You stay in until you Sign Out from the menu, or until you're signed out for security reasons, such as changing your password.

Signing out also stops that phone's message notifications, and signing back in starts them again.

Coming in from an invitation email

Tapping the button in an invitation opens that Event straight away. It works whether or not you are already signed in, and you can look at the Event, respond and use it normally.

That link is for the one Event it was sent for, so your Events list holds just that Event. Its card fills the width of the screen, with the Event's own picture, under Upcoming, In Progress or Recently Completed — a finished Event appears under Recently Completed however long ago it ended, so you don't have to go looking for it.

Alongside it is See all your events, which reads Continue as your address to see all events available to you. Tap the button, confirm the address with your password, a verification code or one of the account buttons, and the list fills in with everything else available to you — sections, counts, Completed Events and all. From then on the app remembers you like any other sign-in.

Two things worth knowing while you are in from a link:

  • Messages follow the Event you opened. You are notified about that Event's messages, and not about other Events, until you sign in for your full list.
  • An invitation meant for someone else asks first. If the link belongs to another person, the app keeps you signed in as you are and asks Account Switch — The Event you are opening belongs to another user. Do you want to switch accounts? Choose Yes, switch accounts to open their Event instead, or decline to stay where you are.

If something looks wrong

What you see What to do
"We couldn't find any events currently available to this email" Try the address your organizer used, or ask them which one they have
An empty Events list after using Apple, Google, Microsoft or Facebook Sign out and come back with the address your organizer uses
The code doesn't arrive Check spam, confirm the address on screen, then ask for another code
"That code isn't right" Use the newest email; earlier codes stop working
You're asked to wait before requesting another code One was sent recently. Check your inbox, including spam, before asking again
"This link is no longer valid. Sign in to see your events." The invitation link has expired. Sign in with your email address to reach the same Event

What the Mobile App does

Once signed in, the Mobile App is where you:

  • See all your Events (in progress, upcoming, completed)
  • View Activity schedules, locations, and descriptions
  • Register for an Event (the same flow as the Webform, inside the app)
  • Update your responses to attendance, surveys, or payments
  • View your Digital Badge — with QR code for check-in
  • See Messages — Event Feed, Activity Rooms, and Direct Messages (if the organizer enabled them)
  • Receive push notifications for messages and reminders

When to use the Mobile App

Use the Mobile App when:

  • You take part in recurring Programs and want one home for them
  • You need your Digital Badge for check-in
  • You want to receive in-app messages and notifications
  • You are using Eventene on the day of an Event

If you are registering once for a one-time Event from a desktop computer, the Webform in your browser works equally well. Both surfaces share the same underlying data.

Your Digital Badge

In the Mobile App, your Digital Badge is the card that shows your name, your photo (if you've added one), and a QR code unique to you for this Event. To open it, tap the green Attending button on the Event's main details page.

Organizers and Event Staff scan your Digital Badge to check you in at activities, exchange information at sponsor booths (if your Event uses Lead Generation), and confirm your identity for anything that needs it.

A few things to know:

  • The QR code on your badge is different from any organizer-placed QR codes you might find around the Event (those award Points if your Event uses them)
  • If you have multiple people on your account (Personas), each person has their own Digital Badge

Your Profile Visibility is a separate, account-level setting in the Mobile App's Account Settings — it controls whether other participants can see you and start Direct Messages with you. Turning it off applies to all Personas on your account and persists across every Event you take part in. Organizers and Event Staff can always see you regardless of this setting; the toggle only affects peer visibility.

You don't need to do anything special with your Digital Badge — just have it ready to show when someone needs to scan it.

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