Setting Up Points
This article walks an organizer through enabling Points for an Event, choosing actions and values, and designing a workflow that matches the Event's goals.
Before you start
Decide:
- Why you want Points (engagement, gamification, recognition, navigation help)
- What participants will do to earn Points
- What scale of Points makes sense — a 1–10 range, a 10–100 range, single-digit awards
- How participants will see the rules
- What you will do with the totals at the end (leaderboard, prize, recognition, nothing)
Points work best when participants understand the rules. A high-Point participant who cannot describe what they did differently from a low-Point participant is a sign the rules need clearer communication.
Step 1: Enable Points for the Event
In the Web App:
- Open the Event you want to configure
- Find the Points configuration in the Event's settings
- Enable Points for the Event
- Optionally rename "Points" to a label that fits your Event (Stamps, Stars, Coins, etc.)
If your Event already uses Credits for payments, pick a different label here to avoid confusion.
Step 2: Define point-earning actions
Configure which actions earn Points and how many. Common Eventene-defined actions and suggested starting values:
| Action | Suggested value | When it's useful |
|---|---|---|
| Log in to the Mobile App | 5–10 | Encourage early app adoption |
| Upload a profile photo | 5–10 | Encourage profile completeness |
| Post in the Event Feed | 1–5 per post | Encourage open discussion |
| Post in an Activity Room | 1–5 per post | Encourage Activity-specific engagement |
| Check in a participant (staff action) | 1–5 per check-in | Encourage staff to use scanning |
| Scan a custom QR code | 5–25 each | Encourage exploration and Event-day activity |
Set values so they match the difficulty of the action. A profile photo upload is a one-time action and should be worth more than a single Feed post.
Step 3: Create custom QR codes for Points
Custom QR codes are how organizers place Point-earning targets around the Event. Examples:
- A QR at each session entrance — "attended this session" earns Points
- A QR at each sponsor booth — "visited this booth" earns Points
- A QR at the welcome desk — "you arrived" earns Points
- A QR in a session deck slide — "you came to this talk" earns Points
For each custom QR, the organizer typically specifies:
- A label or description (visible in the organizer's setup)
- The Point value
- Optionally, an associated Activity for organizer reporting
Print the QR codes onto signs, table tents, or printed handouts. Participants scan them from the Mobile App.
For broader scanning context, see QR Codes & Scanning in Eventene.
Step 4: Communicate the rules to participants
Participants who do not know how Points work will not engage. Tell them:
- That the Event uses Points (or your chosen label)
- A few sample ways to earn them
- Where to find their current total (Digital Badge in the Mobile App)
- What happens at the end (if anything)
Common channels: a welcome email, a pinned post in the Event Feed, a printed sign at registration. Lead with the simple version; finer details can come later in the Event.
Step 5: Decide what happens at the end
Some common closing patterns:
- Leaderboard — display the top participants at the closing session or on a screen
- Threshold prize — anyone over N Points receives something
- Random drawing — Point totals weight participants' chances in a drawing
- Recognition only — no prize; the totals themselves are the recognition
The closing pattern shapes the design of the system. A leaderboard event encourages variety in earning actions. A threshold event needs a threshold that is achievable but not trivial.
Balancing simplicity vs engagement complexity
A common trap: making the Point system so detailed that participants do not engage at all. Rules of thumb:
- Five or fewer ways to earn Points is plenty for most Events
- One "easy" action (login, photo) ensures most participants accumulate something
- One "explore" action (custom QR scans) rewards Event-day activity
- One "engage" action (messaging) rewards interaction
- Use round numbers for values; fractional points feel awkward
Complex systems with dozens of point-earning actions tend to confuse participants and frustrate operators.
Testing before the Event
Before the Event runs:
- Sign in with a test account and confirm Points appear on the Digital Badge
- Confirm any renaming shows up correctly throughout the app
- Test a custom QR scan and confirm Points award as expected
- Verify totals are visible to organizers in Track