How Registration Forms Work

The registration form is the browser-based surface attendees use to sign up for an Event. It is one of two ways attendees take part in Eventene; the other is the Eventene mobile app.

Where the registration form appears

The same registration form is presented in two ways:

Presentation	How an attendee reaches it
Event Website registration	They open the Event Website and press Register (or View Registration). The form opens over the page, and they stay on the Event's site throughout
Standalone registration form	They open a direct registration link — typically the Register or Respond button in an invitation email — and the form opens on its own

Both are fully supported, and both use the same registration setup underneath. Which one suits an Event is covered in Choose How Attendees Register.

An attendee who has the mobile app installed usually finds the link opens directly in the app. Registration forms and the mobile app share the same underlying data — a response made in one shows up in the other.

What the registration form contains

The registration form is divided into tabs:

Tab	Purpose
Details	Event description, location, schedule, organizer info
Register	The step-by-step registration flow (Attendance, Survey, Payment, Checkout)
Activities	The list of Activities the participant has access to
Attendees	Other registered attendees (if the organizer made attendees visible)

When more than one person is associated with the same email address, the form opens on Group Registration, listing everyone in the group so the attendee can pick who to register. See Register Multiple People with One Email Address.

Personalized per participant

Every registration form is tailored to the participant who opens it. They see only:

The Activities they have access to (based on Group membership)
The Questions relevant to those Activities
The Products available to them
Other attendees (if the Event's visibility is set to public)

Two participants opening the same Event may see completely different content.

Across the Event's phases

The registration form behaves slightly differently depending on the Event's phase:

Before registration opens — a "Responses Accepted Until…" message tells the participant when they can respond
During the Event — participants can register and update responses
After the Event completes — the form becomes read-only; participants can review what happened

Browser vs. mobile app

Both surfaces support signing up, but each is better at different things:

Use case	Best surface
First-time sign-up on a desktop	Browser
Quick response from an email link	Either
Day-of attendance, QR scanning, in-app chat	Mobile App
Family registering multiple Personas	Either
Updating responses on the go	Mobile App

Most organizations support both, and most participants use whichever is convenient.

A note on terminology

This surface has had several names across Eventene's history — Web Response Forms (2018), Webforms (2020), and Web Registration Forms (2021–2024). They all refer to the same thing.

The Help Center now calls it the registration form, and a standalone registration form when it opens from a direct registration link rather than over an Event Website. Some older articles still say Webform; if you meet the term, it means the registration form.