How Webforms Work

A Webform is the browser-based registration surface participants use to sign up for an Event. It is one of two ways participants interact with Eventene — the other is the Mobile App.

When participants use a Webform

A participant lands on a Webform when they:

Click the Respond or Register button in an invitation email
Open the Event Website in a browser and click Register — see What is an Event Website?
Open the link on a mobile device that does not have the Eventene Mobile App installed

If they have the Mobile App installed, the link usually opens directly in the app. Webforms and the Mobile App share the same underlying data — a response made in one shows up in the other.

What a Webform contains

A Webform is divided into tabs:

Tab	Purpose
Details	Event description, location, schedule, organizer info
Register	The step-by-step registration flow (Attendance, Survey, Payment, Checkout)
Activities	The list of Activities the participant has access to
Attendees	Other registered attendees (if the organizer made attendees visible)

The Persona Selector — circled initials in the upper-right corner — lets the logged-in user switch between people who share the same email.

Personalized per participant

Every Webform is tailored to the participant who opens it. They see only:

The Activities they have access to (based on Group membership)
The Questions relevant to those Activities
The Products available to them
Other attendees (if the Event's visibility is set to public)

Two participants opening the same Event's Webform may see completely different content.

Webforms across phases

Webforms behave slightly differently depending on the Event's phase:

Before registration opens — a "Responses Accepted Until…" message tells the participant when they can respond
During the Event — participants can register and update responses
After the Event completes — the Webform becomes read-only; participants can review what happened

Webforms vs Mobile App

Both surfaces support registration, but each is better at different things:

Use case	Best surface
First-time registration on a desktop	Webform
Quick response from an email link	Either
Day-of attendance, QR scanning, in-app chat	Mobile App
Family registering multiple Personas	Either
Updating responses on the go	Mobile App

Most organizations support both, and most participants use whichever is convenient.

A note on terminology

The Webform has had several names across Eventene's history:

Web Response Forms (the original name, 2018)
Webforms (introduced as shorthand in 2020)
Web Registration Forms (used in some 2021–2024 documentation)

The Help Center uses Webform going forward. All three terms refer to the same surface.