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What is Track?

Track is where you monitor what is happening in your Program. It is the reporting and operations surface for organizers.

Track answers questions like:

  • Who has registered?
  • Who is attending which Activities?
  • Who is on the Waitlist?
  • Who has paid?
  • Who has responded to required Questions?
  • Who has been checked in?

Track Overview vs Track Individual

Track has two views:

View Purpose What you see
Track Overview Summary across people Attendance counts, Survey response charts, Email Tracking, Spots, Assignments
Track Individual Per-person detail A table with one row per person and configurable columns

Use Overview when you want totals and trends. Use Individual when you need to see (or change) one person's status or response.

The three Track Overview sections

Every Track Overview page is organized into three sections:

  1. Attendance — counts of Attending, Waitlisted, Not Attending, Undecided
  2. Survey Questions — completion of required Questions
  3. Email Tracking — Sent, Opened, Bounced, and other email delivery state

This layout has been a stable part of Track since Eventene's earliest versions.

Tracking Fields

Track Individual lets you add columns from four field families:

  • Basic Details — First Name, Last Name, Email, Full Name
  • Custom Fields — anything you defined on the Group
  • Question Fields — responses to Survey Questions
  • Tracking Fields — status data captured by the system

Common Tracking Fields:

Field What it shows
Sent Date the invitation email was sent (or "No")
Opened Date the email was first opened
Responded Date the person set their attendance
Survey Completed Date all required Questions were answered
Attendance Attending, Waitlisted, Not Attending, or Undecided
Waitlist Position Position on the Waitlist (if applicable)
Checked In / Checked Out Date/time of check-in or check-out
Total Price / Total Paid Payment status for the selected Activity

Saved configurations

To avoid re-customizing reports every time you open Track:

  • Filter Sets can be named and shared across Activities and across users
  • Column Sets can be named and shared across Activities and across users

This is especially useful for Programs with many similar Activities (e.g., a series of classes).

Common Track workflows

  • Reminders — find who has not yet responded and send a targeted email
  • Check-in — review and update attendance during the Event
  • Reporting — export filtered data to CSV for spreadsheet analysis
  • Bulk attendance changes — multi-select people and change attendance in a single action

See Also