How Lead Generation Works in Eventene
Lead Generation is Eventene's runtime workflow for capturing leads at an Event — typically by sponsors, exhibitors, or partner organizations who want follow-up contacts after the Event.
It is a runtime feature. Once configured by the organizer, lead capture happens during the Event, primarily from the Mobile App.
What's in scope
Lead Generation supports:
- Sponsors and exhibitors who want to scan attendee badges at booths
- Custom lead capture forms with qualification questions tailored to each sponsor
- Real-time lead recording during the Event
- Offline scanning that syncs when connectivity returns
- Lead data export for follow-up after the Event
It is not a full CRM. The output is a structured record of "this Persona was scanned by this Collector during this Event, with these survey responses."
The four-role model
Lead Generation involves four kinds of participants:
| Role | What they do |
|---|---|
| Organizer | Sets up lead capture forms, designates which Activities support lead capture, assigns Collectors, reviews and exports lead data |
| Sponsor (or exhibitor) | The external party that wants leads. Provides one or more Collectors and may help shape the qualification questions. Sponsor is a coordination relationship rather than a data-model role. |
| Collector | The person at a booth or table who scans attendee badges and records leads. Operates from the Mobile App. Collector is a system role distinct from Organizer or Event Staff. |
| Participant | The Event attendee whose Digital Badge is scanned |
For the broader role model, see Account Roles & Permissions.
How it works at runtime
- A Collector opens the Mobile App and selects the Event
- The Floating Action Button (FAB) offers scanning options — the Collector chooses Scan for Leads
- The Collector scans a participant's Digital Badge QR
- The system records the scan: which Persona, which Collector, timestamp
- If the lead capture form includes survey questions, the Collector enters responses (often with the participant present)
- If online, the lead syncs immediately; if offline, it queues and syncs when connectivity returns
- The organizer reviews and exports captured leads through Track
For the broader scanning context, see QR Codes & Scanning in Eventene.
How Lead Generation relates to other Eventene systems
| System | Relationship |
|---|---|
| Activities | Lead capture is tied to specific Activities — typically Activities designated for lead capture, such as a Vendor Hall or sponsor booth |
| Digital Badges | The participant's badge QR is what Collectors scan. See Digital Badges |
| Personas | Each scan identifies a specific Persona, not the underlying account |
| Mobile App | Collectors operate entirely from the Mobile App at runtime |
| Track | The organizer reviews lead data through Track, including CSV export |
| Groups | Sponsors and Collectors can be organized into Groups for invitation and coordination |
| Tags | Lead survey responses can support tagging for follow-up routing |
What participants experience
Participants typically have no special steps for lead capture beyond presenting their Digital Badge. From the participant's perspective:
- The Collector asks for the participant's badge
- The Collector scans the QR
- The Collector may ask one or two follow-up questions
- The interaction ends
If a participant does not want their badge scanned at a particular booth, simply not presenting it is sufficient.
When to use Lead Generation
- Conferences with sponsors or exhibitors
- Trade shows with multiple vendor booths
- Member events where partner organizations want follow-up contacts
- Educational events with corporate sponsors
When an Event has no sponsors and no need for distinct third-party capture, Lead Generation is unnecessary — regular check-in covers attendance.